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Russian Keyboard

Russian Keyboard

Main » FAQ [ New question ]

If you contacted us via info@russianstepbystep.com or through the contact form on our website, you are supposed to get an answer from us within 24 hours. We ALWAYS reply to our customers.

If you have not heard from us, it usually means our answer went into your Spam/Junk folder. Please, check your Spam/Junk folder regularly, if you are expecting the answer from us.

You can also contact us through our Facebook page: https://www.facebook.com/RussianStepByStep

You can send us a message and we will message you back through our Facebook account (as there is no spam filter on it).




All instructions about getting audio in on Page 5 for RR Workbook, on Page 11 of the RSBS 1 book and on Page 10 for RSBS 2 book .
Follow the instructions and you will be given an access to an audio component on our website within 3 business day (normally faster).


Yes, it does. You have 2 options on Amazon.

 1) You can buy it directly from Amazon. In this case the book does not have an Audio CD, but the audio component is included in the cost of the book in the form of Direct Download. All the instructions about getting  Direct Download are the Page 6 of the RR WB.
The price is $17.99.

 2) You can buy RR Workbook from Russian Step By Step on Amazon. In this case the book has an audio CD. Unfortunately it is not clear on Amazon website until you purchase it. When you get a proof of purchase from RSBS seller, you will see that RR Workbook comes with Audio CD.
The price is $22.99

If you bought RR Workbook on Amazon with Direct Download and would like to have an audio CD as well, you can purchase it in our Store.

You can also download all audio tracks to your computer and make your own CD, using Media Player or any other recording software on your computer.


First time you come to a website as a Guest.
After registration you get a StudentRR status, which allows you to:

  • Listen to the alphabet (Grammar section).
  • Listen to the audio tracks of RR WB or download them to your computer.
  • Post answers on the Forum on existing threads only.

If you purchased RSBS L1 (either with Direct Download or with MP3 CD) you are eligible to get a full access to all website materials for RR Workbook and RSBS Level 1 on our website.

  1. If you purchased RSBS L1 with Direct Download, follow the instructions on Page 11 of the RSBS L1 book.

  2. If you purchased RSBS L1 with MP3 CD and want to be able to use all our Level 1 resources, you should get a status of StudentF1.

  3. In order to get the status of StudentF1you have to: 
    • Register on our website.
    • Go to Help - Claim Access.
    • In the Type of the audio field choose the audio which you purchased.
    • In the Any helpful information field put your name as it appears on your purchase receipt.
    After we process your request you will get a status of StudentF1.

  4. If you purchased RSBS L2 with MP3 CD and want to be able to use all our Level 2 resources, you should get a status of StudentF2:
    • Register on our website.
    • Then go to Help - Claim Access.
    • In the Type of the audio field choose the audio which you purchased.
    • In the Any helpful information field put your name as it appears on your purchase receipt.
    After we process your request you will get a status of StudentF2. 

Keep in mind: The system does not give the access automatically! To process the payment we use PayPal or Google Checkout. It might take 1-3 business days to proccess the payment.

Once we get the processed payment we verify your Login and give you the corresponding access. The email you used for Purchasing should match the email you used when you registered on the website.



 Yes, you can copy audio to your hard drive / MP3 player / CD disk / iPod.

To download the audio to your computer :
Right Click on the Track# (not on the blue bar) – Save as.


Yes, you can download a .zip file from our Dropbox and that file contains all the tracks at the same time. Each book has an Audio page that contains a link to the correct folder on our Dropbox.

You need to be a registered user and send us the code from the book to have access to your Audio page. Once you were granted StudentF1 to access Beginner level 1 and StudentF2 to access Low-Intermediate level 2, you will have access to the Audio page and loading from our Dropbox.

If you have any questions please contact us via info@russianstepbystep.com or via our facebook page ( https://www.facebook.com/RussianStepByStep) and message us on the page. We always answer your emails within 24 hours, so if you do not get a reply, please check your spam folder or contact us via Facebook messaging.



These books are designed for different age groups: from 16 and up.
 
Reading Russian Workbook can be also used with little kids: from age 5 and up. It has a lot of funny drawings and pretty easy to follow. We got a feedback from one of our customers who is using this book to teach a group of Elementary school kids.


 
You can use your car CD/MP3 player or iPod/MP3 player as an optional audio device for audio tracks.


 
No, the audio tracks of "Russian Step by Step" book comes as a standard audio file which will run smoothly on your computer.


  • G4 / Intel Macs with OS X 10.3 or above, including Leopard (Mac).
  • Pentium 4 or higher with Windows 95 / 98 / ME / NT / XP / Vista (Windows)
  • DVD-ROM drive / internet / USB drive
  • 32 Mb of RAM
  • 400 + MHz processor speed
  • Video card
  • 16 bit sound card


  • While learners must have written and verbal fluency in English in order to use the program, English does not need to be their first language.



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